Patient Questions

Our office focuses on evaluation-based care for soft tissue restriction, adhesion-related problems, nerve irritation, and chronic musculoskeletal symptoms that keep returning. We do not use a one-size-fits-all routine. We evaluate movement, soft tissue restriction, joint motion, and possible nerve involvement to determine whether care at Discover Soft Tissue + Spine makes sense for your condition. 

No. Although Dr. Lambert is a Doctor of Chiropractic, most care in our office is focused on soft tissue evaluation, adhesion-focused treatment, movement assessment, and nerve-related mechanical problems when appropriate. Chiropractic adjustments may be used in select cases, but they are not the main focus of our office. 

Possibly. Many patients come to our office after trying other treatments without fully resolving the problem. In some cases, persistent pain, tightness, weakness, numbness, tingling, or restricted movement may involve soft tissue restriction, adhesion-related problems, joint limitation, or nerve irritation that needs a more targeted evaluation. 

Patients who may be a good fit often have recurring pain, persistent tightness, stiffness, limited movement, weakness, or suspected nerve irritation, especially when symptoms have not fully improved with previous care. The best way to determine fit is with a consultation or examination. 

If your evaluation suggests that our office is not the right fit, we will tell you. Your next best step may include additional testing, imaging, medical care, physical therapy, surgical consultation, or another type of provider. Our goal is to help you make an informed decision, not push unnecessary treatment. 

Soft tissue adhesions are areas of restricted, scar-like tissue that can limit how muscles, fascia, tendons, joints, and nearby tissues move. These restrictions may contribute to pain, tightness, stiffness, weakness, reduced flexibility, altered movement, or mechanical nerve irritation. 

Yes. Imaging can be helpful, but it does not always explain why someone still has pain, tightness, stiffness, or restricted movement. Some soft tissue restrictions do not show clearly on routine imaging, which is why movement testing, hands-on assessment, and clinical reasoning are often important. 

Recurring tightness is not always just a muscle that needs to be stretched. In some cases, soft tissue restriction or adhesion may limit how tissue moves. Stretching, massage, heat, or foam rolling may feel helpful temporarily, but the same symptoms can return if the underlying mechanical restriction is still present. 

No. The location of pain does not always identify the source of the problem. Symptoms may be influenced by soft tissue restriction, joint motion limits, nerve irritation, or compensation from another area. That is why we evaluate movement and function instead of treating only the painful spot. 

Yes. We evaluate some cases involving suspected mechanical nerve irritation or nerve entrapment, especially when surrounding soft tissue restriction may be part of the problem. Symptoms can include radiating pain, numbness, tingling, burning, altered sensation, or weakness, depending on the area involved. 

No. You do not need a referral to schedule with our office. 

Your first visit begins with a consultation. During the consultation, we review your health history, current symptoms, previous care, goals, and any concerns that may affect whether our office is the right fit.

The purpose of the consultation is to determine whether it makes sense to continue with a more detailed examination.

No. We begin with a consultation first. If your history and symptoms suggest that our office may be able to help, we then continue with an examination.

If your situation does not appear to be a good fit for our type of care, we will explain that before moving forward and may recommend another provider, additional testing, imaging, or medical evaluation when appropriate.

The examination may include range-of-motion testing, functional movement testing, orthopedic testing, neurological testing when appropriate, soft tissue and joint assessment, review of relevant imaging or reports, clinical impression, diagnosis, explanation of findings, and recommendations for next steps.

The goal is to determine what may be contributing to your symptoms and whether treatment at Discover Soft Tissue + Spine is appropriate.

Treatment is not the first step. Your visit begins with consultation and examination when appropriate.

After the examination, if you appear to be a good candidate for care and treatment is appropriate, we may offer treatment. We will explain the findings, discuss the recommended next step, and review fees before treatment is provided.

Please bring any relevant imaging reports, test results, or records you would like us to review. Imaging is not always required, but prior records can be helpful when symptoms have been present for a long time or previous care has not fully resolved the problem. 

Please wear clothing that allows easy access to the area being evaluated or treated. Workout-style clothing is usually best. For shoulder problems, a tank top or loose sleeveless shirt can be helpful. For low back, hip, or leg problems, athletic shorts are recommended. 

Most standard follow-up treatment visits are focused visits lasting approximately 15–20 minutes and usually address one primary area or condition. More complex or multi-area cases may require a longer visit, which will be discussed before care is provided. 

The number of visits depends on the area involved, how long the problem has been present, how restricted the tissue is, and how your body responds to care.

When examination findings suggest you are a good candidate for treatment, we often recommend starting with an initial 6–8 visit treatment window. This gives care a fair chance to create measurable change and allows us to evaluate how your body responds.

After that initial window, we typically re-evaluate progress and discuss whether continued treatment, a different plan, periodic longevity care, or another direction makes the most sense.

Many chronic or recurring problems need more than one or two visits to determine how well they will respond. An initial 6–8 visit treatment window gives us time to work on the problem consistently, measure changes in movement and function, and see whether symptoms are improving.

This does not mean every patient needs the same number of visits. It means we use an initial treatment window to make a better decision instead of guessing after only one or two appointments.

Some patients notice changes in mobility, function, or symptoms relatively early, while others improve more gradually. Our goal is not just short-term relief, but measurable improvement in movement and function that can be sustained over time.

If progress is not occurring as expected, we will discuss that and adjust the plan when appropriate.

Yes. We typically re-evaluate after the initial treatment window to determine whether you are improving, whether continued treatment is appropriate, or whether another approach should be considered.

The goal is to avoid open-ended care without a reason. Continued treatment should be based on findings, progress, goals, and whether care still makes sense.

Yes, when appropriate. Some patients choose periodic longevity care after their initial treatment plan is complete. These visits are designed to help maintain progress, support better movement, and address small restrictions before they become bigger limitations.

Longevity care is optional and recommended only when it makes sense for your condition, goals, and response to care.

Yes. A brief consultation is $50 and usually lasts approximately 30 minutes or less.

The consultation is used to review your health history, current symptoms, previous care, and goals so we can determine whether it makes sense to continue with a full examination.

A consultation is not a full examination, diagnosis, or treatment visit. If a new patient examination is scheduled and performed, the $50 consultation fee is applied toward the examination fee.

A comprehensive new patient examination is $250.

The examination may include movement testing, orthopedic testing, neurological testing when appropriate, soft tissue and joint assessment, review of relevant imaging or reports, clinical impression, diagnosis, explanation of findings, and recommendations for next steps.

A standard follow-up treatment visit is $95.

These visits usually focus on one primary area or condition and are based on the findings from your evaluation and your response to care. Treatment may include soft tissue treatment, adhesion-focused manual therapy, movement reassessment, shockwave therapy when appropriate, or related musculoskeletal care.

If a longer visit, additional area, or different type of appointment is recommended, we will discuss that before care is provided.

Yes. Re-examination fees typically range from $75–$150, depending on the complexity of the visit, the amount of testing needed, and whether the concern is new, changed, or requires a more detailed reassessment.

We will discuss the fee before a re-examination is performed.

Our office is primarily self-pay. Payment is due at the time of service.

We do not bill commercial health insurance plans directly, verify insurance benefits, contact insurance companies on a patient’s behalf, or estimate reimbursement.

Upon request, we can provide a detailed superbill that you may submit to your insurance company for possible reimbursement. A superbill does not guarantee payment. Reimbursement decisions are made by your insurance company and depend on your specific plan, benefits, deductible, coverage rules, and medical-necessity requirements.

Patients are responsible for understanding their own insurance benefits and submitting any superbills they choose to send to their insurance company.

We participate with Original Medicare Part B when Medicare requirements are met.

Medicare coverage in chiropractic offices is limited. Medicare may cover manual spinal manipulation to correct a vertebral subluxation when requirements are met. Most other services we provide, including examinations and soft tissue treatment, are not covered by Medicare when performed by a chiropractor. Medicare also states that it does not cover other chiropractor-ordered services or tests, including X-rays, massage therapy, and acupuncture. 

We do not participate with Medicare Advantage plans, and we do not verify secondary or supplemental benefits.

Yes. You have the right to receive a Good Faith Estimate explaining the expected charges for your care. Good Faith Estimates apply to uninsured or self-pay patients and are based on the information known at the time the estimate is created. 

We provide Good Faith Estimates when required and upon request so fees are clear before care begins.

We accept cash, check, major credit cards, health savings accounts, and flexible spending accounts. 

The best way to request a first visit is through our Contact Us page. This allows you to share details about your symptoms, how long the problem has been present, what you have already tried, and what you are hoping to address.

After we review your information, our office will contact you about the next appropriate step. New patients begin with a consultation so we can review your history and determine whether it makes sense to continue with an examination.

No. Treatment is not scheduled before we understand your history and complete an examination when appropriate.

The consultation helps determine whether an examination makes sense. The examination helps determine whether treatment at our office is appropriate for your condition.

If you are unsure whether our office is the right fit, please start by using the Contact Us page and include details about your symptoms, previous care, and what you are looking for help with. We can then help determine whether starting with a consultation makes sense or whether another provider, imaging, testing, or medical evaluation may be more appropriate.