Frequently Asked Questions

Frequently asked questions by patients

What to Wear?

Please come with workout clothing. Treatment is most effective without  restricted clothing. For example, if you have a shoulder complaint,  please wear a tank top. If you have pain from the lower back or below,  wear running shorts. 

What to expect on my initial visit?

 The initial visit typically lasts 45-60 minutes and entails:

  • Integrative Diagnosis ® exam 
  • Neurological testing 
  • Range of motion testing 
  • Orthopedic testing 
  • Review of past imaging/medical history 
  • Diagnosis 
  • Report of findings 
  • Treatment plan for your individual condition  

  • Dr. Eric Lambert and/or Maggie Zick, LMT will also discuss any other complicating factors that may be present or could potentially become a problem. 
  • Please bring any imaging and relevant radiology reports to be reviewed. No treatment is done on the initial examination. 
  • After initial appointment, follow-up visits are 10-15 minutes. The goal of  any treatment is to get you back functioning as well as possible without  pain and limitation. You may be given specific guidelines that you will be expected to follow to ensure the best outcome. 

How do I know if this will be able to help?

 If  you have any muscle, joint, or nerve problems then you are a good candidate. This is our expertise. If other treatments have failed or you haven’t reached your maximum level of improvement, then you are also a good candidate. Our providers specialize in finding and  fixing adhesion, which is a difficult problem to find and even more difficult to fix. Integrative Diagnosis ® trained providers can help with this problem as it is not extensively trained in any doctorate  education. Our type of care is highly specialized and unique so all  potential new patients have a consultation first to determine if you are  in the right place. 

Why is muscle adhesion so important?

Muscle Adhesion is the most common cause for pain, weakness and decreased flexibility in the human body affecting muscles, nerves and joints. It is frequently under diagnosed or completely missed by  many practitioners. In many cases it doesn't show up on an X-RAY or MRI  so many doctors completely disregard it. When adhesion builds up over  time it can lead to more force being put on the tendons, cartilage and  ligaments leading to degeneration or tears later on down the road.  Adhesion is completely reversible with the expert treatment and can be  removed non-invasively with hands or an instrument.  

How long does a treatment plan last and when will I get pain relief?

On average, a single region of complaint (i.e. shoulder or low back) can reach full resolution or maximum medical improvement in an average of 12 visits. Our providers typically see sustainable functional changes that are measurable within 1-5 visits. Most patients begin to feel sustainable  improvements in pain within 4-8 visits. 

How much does it cost and do you accept my insurance?

    Our new patient comprehensive exam for one area is $200. The comprehensive exam  includes patient history, physical examination, review of medical records, diagnosis, and explanation of your diagnosis to you. The first visit is to gain a complete understanding of your problem and knowing  what we can do to help. No treatment is performed on the first visit. 

If you are a candidate for care, treatment will begin on the  following visit. Follow-up visits are $60. The average number of  follow-up visits is 12 to 16, always depending on the examination and  complete diagnosis.

Our  office is considered an out of network provider for all insurance  plans, except Federal Medicare. Unfortunately, insurance companies only  care about saving money by denying the care you need. We care about  patient’s health and getting them better.

As  you know the insurance system makes it hard for patients to obtain the  quality care that they deserve and need. They put up arbitrary barriers  and ultimately keep doctors from providing excellent care. Our focus is  on YOU and making sure you receive the highest quality diagnosis and  treatment possible. This yields great results! 

We do accept cash, check,  major credit cards, health savings accounts (HSA), and flexible  spending accounts (FSA).  

Contact Us

Send Message

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Call today to schedule an appointment at 616-956-1112

Please contact us directly with any questions, comments, or scheduling inquiries you may have. 

Discover The Difference and Discover Relief

Discover Soft Tissue and Spine 6740 Cascade Road SE Ste. 4 GRAND RAPIDS, MI 49546 US

Call Us: (616) 956-1112 Fax Us: (616) 956-6265 Email Us: Please do not submit any Protected Health Information (PHI).




Monday:           10AM–6PM

Tuesday:             7AM-1PM

Wednesday:       7AM-1PM

Thursday:         10AM–6PM

Friday:                 7AM-1PM

Saturday:                Closed

 Sunday:                   Closed